FAQ MOBILITY 2026
IS IT POSSIBLE TO HAVE A REFUND IN CASE OF WRONG RESERVATION OR NOT
USED SERVICE?
No, at the moment there is no refund.
All booking and payment systems have been structured in the most linear and simple way possible, to minimise the possibility of error.
WHAT HAPPENS IF I ARRIVE LATER THAN THE BOOKING TIME?
If you arrive later than the booking, your seat is not guaranteed. We suggest you to arrive earlier than your reservation time to ensure the access to the service.
WHO CAN I CONTACT TO CHECK THE AVAILABILITY OF PARKING?
It is possible to contact the Adamello Brenta Natural Park directly, by email at mobility@pnab.it or by calling the dedicated telephone number +39 0465 806666 during the times indicated.
WHEN BOOKING FOR A SINGLE DATE, DO I ALSO HAVE TO ENTER THE TIME OF THE PARKING OR THE DURATION OF THE PARKING?
No, the Park’s car parks all have a daily or multi-day fee, so it is not necessary to enter the time of arrival of the vehicle. The place will still be reserved. It is necessary to check the timetable to access the parking.
For Patascoss parking, only daily tickets can be booked online. Tickets for 2 hours only can be purchased on-site.
IS IT POSSIBLE TO CHANGE A CAR PARK RESERVATION?
Yes, you can change your booking.
The change can be made directly by the user within 7 days prior to the date of validity of the ticket.
The Park can be contacted through the mail mobility@pnab.it or by calling the dedicated telephone number +39 0465 806666.
ARE THERE ANY FEES WHEN YOU PURCHASE YOUR PARKING SPACE ONLINE?
All online payments will be made through the PagoPA platform, and fees may be applied whose amount can vary depending on the payment method and bank.
ARE THERE ANY BENEFITS FOR FULL ELECTRIC CARS?
Yes, fully electric cars will have free access to the parking lot, they will be recognized for the possibility of free online purchase or access without paying any ticket.
If you would like to book, you can ask for a free code by sending an e-mail to mobility@pnab.it pointing model and license plate. The discount code is valid only for the season.
DO VEHICLES WITH DISABLED PEOPLE ON BOARD HAVE TO BOOK?
This is not necessary; vehicles carrying people with disabilities and displaying a valid disability badge are entitled to free access to all car parks in the Park, and there are a number of dedicated spaces available. Once you arrive, the staff on site will provide the necessary directions to guide you to the correct location.
However, if you wish to book in advance, you can request a free access code by sending an email to mobility@pnab.it. The code is valid for the season.
ARE THERE SUBSCRIPTIONS FOR THE PARK’S PARKING?
Yes, the subscription has a cost of € 25.00, gives the right to 5 tickets and can be purchased ONLINE. The subscription can only be used upon reservation and is valid for the season. You can not use the residual accesses the following season.
ARE THERE SUBSCRIPTIONS AND DISCOUNTS AVAILABLE FOR RESIDENTS OF THE PARK’S MUNICIPALITIES?
Yes, residents of the municipalities that own the car parks can use them free of charge, or purchase a 5-entry car park pass at a discounted price (€15.00).
Go to the dedicated page on the website of the Adamello Brenta Natural Park.
IS IT POSSIBLE TO CHANGE A BOOKING FOR A MOBILITY SERVICE?
Yes, you can change your booking.
You can make changes yourself within 30 hours of booking; you can change the date and time of the service. Go to the ticket booking platform, select "change" and follow the instructions provided.
I HAVE PURCHASED THE PARKING SPACE ONLINE, HOW CAN I RESERVE MY MOBILITY SEAT?
For those who park their vehicle at the Spinale car park, the mobility service to/from Vallesinella is included in the ticket. The parking ticket entitles you to one round trip/return on the Vallesinella Express service for each passenger in the vehicle, which can be used on the same day. To book the service free of charge, you must first make a reservation for the Spinale car park and then the Vallesinella Express service (please note: you must book both the outward and return journeys at the same time and enter the exact number of passengers in the vehicle at the same time), valid on the same day and enter the discount code shown in the ticket in the appropriate field of the online platform.
WHAT ARE THE ADVANTAGES FOR OWNERS OF PARCOKEY?
This card give free access to all parking lots of the Park (Val Genova, Vallesinella, Patascoss, Val di Fumo), to all mobility services offered respectively in Val Genova, Madonna di Campiglio (Patascoss, Vallesinella, Campo Carlo Magno, Zeledria) and Val di Fumo, and the Case del Parco. For car parks and shuttles is always recommended booking.
For owners (reserved to the Guests of the participating Structures, not purchasable): it will be enough to enter the code (in form PK00000) issued by the host structure within the online shopping platform to be recognized as holders of the Card and then reserve your parking space free of charge in all the car parks of the Park. In case of need or support mobility@pnab.it.
WHAT ARE THE BENEFITS FOR DOLOMEET GUESTCARD HOLDERS?
The DoloMeet Guest Card provides free access to all car parks in the Park (Val Genova, Vallesinella, Patascoss, Val di Fumo and Val Brenta).
It also allows you to book up to two daily journeys on the transport services offered in Val Genova, Madonna di Campiglio (Patascoss, Vallesinella, Campo Carlo Magno and Zeledria), Val di Fumo and at the Park Centres.
Booking is always recommended for car parks and shuttle buses.
I DO NOT HAVE A CREDIT CARD, IS IT POSSIBLE TO PURCHASE THE SERVICES ON SITE?
Yes it is possible to purchase the services on site, subject to availability. In particular for the purchase of parking you can directly contact the staff of the Adamello Brenta Natural Park, while for mobility services at the information offices of the Company for Tourism, the Pro Loco of Carisolo, Caderzone Terme and Spiazzo, the info offices of S.A. Mavignola and Breguzzo. For the mobility services of Madonna di Campiglio also at the ticket offices of the cable cars of Madonna di Campiglio, the CCM Store and Residence Rio Falzè.
DOES THE RESERVATION SYSTEM PROVIDE A CONFIRMATION TO BE PRESENTED BY THE USER TO THE STAFF RESPONSIBLE FOR THE BLOCKING STATIONS IN THE VALLEY?
Yes, the purchase of a seat or parking space is confirmed by sending a purchased that states the name, surname, day, service purchased and reference area. All purchasers (including card and subscription holders), in the case of online purchases, are required to print the purchase document and display it on the dashboard in a way that is clearly visible to the operators of the Park.
The ticket can also be shown online, directly from your smartphone, if you have access to the parking area or the shuttle bus services during the operators' opening hours.
IN CASE OF BAD WEATHER, IS IT POSSIBLE TO CHANGE THE PARKING TICKET ON THE SAME DAY?
No, it is not possible to change the date by making a request under date or the same day of validity of the ticket, or the refund of the ticket. We are well aware that a visit to our valleys is much more pleasant on good weather days, but it is also true that as these are outdoor trails the variability of weather conditions is part of our normality. Our local operators will be able to advise you on the most suitable routes and activities, even in case of rain or unstable weather.
However, we always remember to approach all the excursions carefully and with suitable footwear.
IS IT POSSIBLE TO RESERVE THE PARK’S SHUTTLES FOR LARGE GROUPS?
Regarding the internal mobility of Madonna di Campiglio and Vallesinella organized groups can contact Madonna di Campiglio Tourism Company at least 48 hours before to check the availability of the service: info@campigliodolomiti.it.
For the mobility of the Adamello Brenta Natural Park ((Val Genova Express, Val di Fumo Express and Navetta Pinzolo - Cascate Nardis, Val di Breguzzo - Malga d'Arnò and Madonna del Lares) you can contact them directly by email at mobility@pnab.it or by calling the dedicated telephone number +39 0465 806666.
For the free shuttles within Val Genova and Val di Daone – Val di Fumo, and for the Spormaggiore Belpark shuttle, it is not possible to reserve seats or entire trips for organized groups.
WHAT ARE SLOW MOBILITY DAYS AND WHEN?
Every Tuesday in July and August from 09.30 to 15.00 the road of Vallesinella will be closed to both motor traffic and the summer transport service to give way to forms of "soft mobility", human-scale, to discover the territory on foot and by bike. Only by moving slowly can you enjoy the landscape in a complete and profound way.
IS IT POSSIBLE TO TRANSPORT ANIMALS?
The passenger may bring with him, free of charge, lap dogs and small pets that, due to their size, can be comfortably carried by the accompanying person.
Larger animals are allowed for transport if space is available and the corresponding ticket price is paid for them (excluding guide dogs for blind and deaf people, who travel free of charge).
In both cases the animals travel under the responsibility of the accompanying person who must take all precautions and equipment necessary to avoid causing harm or disturbance to the travelers. In particular for dogs are prescribed muzzle and leash not longer than 1.5 meters, both mandatory for all dogs regardless of the size of the same (alternatively special carrier).
NOTE: In some areas of the valleys telephone signal is not guaranteed, so please go to the place already with the receipt.
